If you’re looking for a company I trust for your HVAC (Heating, Ventilation, and Air Conditioning) or refrigeration needs, let me introduce you to a company I trust: HVAC UTAH.
I trust HVAC UTAH, because we investigated their history, licensing, and the way they treat their customers. We also investigated the background of owner Tim Rankin.
“We know our next customer is referred from the last.” – Tim Rankin, Owner, HVAC Utah
“We treat our customers right,” says owner Tim Rankin. “We do that by being up front and competitive with pricing, standing by our repairs, and offering our customers a free second opinion. We want our customers to have a good experience. That’s because we know our next customer is referred from the last.”
Tim tells me he started working in the HVAC industry over 20 years ago, when he worked as a service dispatcher. “I’ve always worked in the HVAC industry,” says Tim. “I worked in many different capacities, starting as a service dispatcher. Now my focus is developing my people and helping them progress. At HVAC Utah, we have decades of experience and the best people and products in the industry.”
“The difference between HVAC Utah and other companies is our people.”
Tim says HVAC UTAH, formerly known as Black Diamond Heating & Air, has a loyal customer base, because they provide honest and high quality service. “The difference between HVAC Utah and other companies is our people,” says Tim. “We strive for the highest levels of workmanship, integrity, professionalism, friendliness, and service.
“We know the most important thing is not the brand that you install, but the day it was installed and who stands behind it. Many companies don’t invest in technical training, because they’re so busy making a quick dollar. We go to supplier trainings all the time, so we can continue to exceed our customers’ expectations. We know how important it is to get it right from the get go so there’s no compromise on efficiency or longevity.”
“We are a service driven company.”
Indeed, Tim is proud to tell me that their technicians specialize in repairing and maintaining all major brands, including Trane, Coleman, Tempstar, Carrier, Lennox, York, Rheem, and Mitsubishi. “The nice thing is that we’re real,” Tim tells me. “We’re a Diamond Contractor with Mitsubishi Electric, which means our technicians are licensed Mitsubishi installers and certified in the latest product advancements of cooling and heating systems. For doing that, it gives our customers an extra two years of warranty.”
HVAC UTAH serves both residential and commercial customers in the Davis, Weber, and Morgan County areas. In addition to providing HVAC and refrigeration services, they also offer fireplace and indoor air quality services. “We are a service driven company,” says Tim. “We want our customers to feel like the value of the service they received exceeds the cost of what they paid. We are committed to having 100% customer satisfaction.”
When we investigated HVAC UTAH, we noticed they live up to the high customer service standards they have set for themselves, because we found no complaints or any irregularities in their business practices whatsoever.
So there you go: HVAC UTAH: Now you know the background and history of this company and how they treat their customers.